“Beautiful dress and flattering fit. Bought for my daughters graduation ceremony
Lovely material with gold detailing
Length perfect for me and at 5”2 I sometimes need a petite option but regular was a good fit.”
Hello, thanks so much for your feedback.
I am so pleased you love your order, we hope you enjoy wearing it on many occasions and hope you can shop with us again soon!
Best Wishes, Phase Eight Customer Care.
hello there,
Thank you for taking the time to leave this feedback, I am delighted to hear that you are happy with our service and find returns easy. I hope you received a prompt refund. We look forward to you shopping with us again soon.
Kind regards,
Phase Eight customer care
“The dress was lovely. The fit was very true to size. I ordered a size 12 and it is perfect. A lovely length and super fabric. I shall be wearing it to a wedding and am looking forward to it.”
Hello there,
Thank you for taking the time to leave us feedback.
We are glad that you were satisfied with the fit of the dress.
We hope to see you again soon.
Kind regards,
Phase Eight Customer Care
“A lovely dress but not very well finished. A lot of loose threads. This was the reason I ordered the dress online, tried it on in-store but a really bad thread on the sleeve which I would've been scared to cut in case it went in to a hole. For the price of the dress, I would expect a much better finish and not "made in China"”
Hello,
Thank you for sharing your feedback with us! We're sorry to hear that your concession store experience didn't meet your expectations; we're glad to hear that our online service was a positive one for you. We're continuously working to improve all aspects of our service, and your feedback helps us do just that. If there's anything specific you'd like to share about your in-store experience or if you have any further feedback, please don't hesitate to let us know. We appreciate your support!
Kind regards,
Phase Eight Customer Care
