Good afternoon Julian,
Thank you for your feedback. We understand how frustrating it can be to see a price change right after your purchase. Our pricing can fluctuate due to promotions and other factors, but we always strive to offer the best value. Please feel free to reach out to our customer service team, and we'd be happy to check if there's anything we can do for you. We appreciate your business and hope to serve you again in the future!
Kind regards, Phase Eight Customer Care
“Love the dress but found the sizng very disappointing. Could not do zip up on the size 12 but have had to have the size 14 taken in a lot. I like the styles and quality of Phase Eight but the sizing would put me off buying again.”
“Dress perfect looks great; however delivered with security tag still attached; now I’ve got to travel to a store to get this removed; rang customer services; very poor.”
We sincerely apologize for the inconvenience caused by the security tag issue and the delay in receiving your promised discount. This is not the experience we want for our customers, and we understand your frustration. We’re addressing this with our team to ensure better communication and follow-through in the future.
