“I loved this dress and it suited me but it was too formal for what I wanted it for.
I'm between size's so ordered a 12 and 14. The 14 was slightly too big and the 12 alittle snug but looked better the 14.
I would recommend this dress, delivery was good and quick although the box was alittle battered which made me worried about sending it back in so I refunded at my nearest store.”
“The dress is beautiful, well made, gorgeous material but sadly too long, I am five ft 7 and even with heels it was too long. I would have considered having it taken up but it was also slightly big.”
“This dress is stunning. I saw it olive and purchased it for my brothers wedding in August and it’s perfect.
So flattering and the colours are beautifully blended.. I’m 5”5 and it’s ot too long with mid heels.”
Hello Alison,
Thank you for taking the time to share your feedback. I'm so sorry to hear that your experience with us was disappointing. This is certainly not the level of service we aim to provide, and I sincerely apologise for the delays and inconvenience caused. Your comments have been shared with the relevant teams as we’re always working to improve. If there’s anything we can assist with further, please don’t hesitate to let us know.
- Phase Eight Customer Care
“A beautiful dress, perfect fit. Dress fabric could be better as it’s fairly expensive but it’s ok. Dress is a good length (which is something I usually struggle with being plus size and 6ft!)”
