Good afternoon
Thank you for taking your time to leave feedback on your recent experience with Hobbs
We are so sorry to hear that you received the incorrect item in your order. Please be assured that this will be raised with the warehouse team to ensure an error of this nature is not repeated.
Hobbs Customer Care
Hi,
Thank you for taking your time to leave a review. We are so pleased you had a great customer service experience.
We look forward to you shopping with us again.
Kind regards
“Very smart formal looking coat - loved both the dark green and navy - opted for the navy. Beautiful and soft against the skin. Looks great on me even if I do say so myself. I’ve been wearing padded coats lately as they are very warm but I can actually say this coat is very warm too - no need to layer up underneath giving a slim look. If you like it go for it!”
Hi There,
Thank you for your feedback.
I am so sorry to hear of your recent experience in store. Please know this is not what we would expect from our service.
I will pass this on to ensure this is looked into internally.
Kindest Regards,
