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PondMAX Pressurized Filter Replacement Parts Replacement Center Tube PF2400 Reviews

4 Rating 7 Reviews
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

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Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Once Derek explained how to replace the center tube, the repair proceeded quickly.
Helpful Report
Posted 2 months ago
Hi Chris, thanks for sharing your experience, and we're sorry the center tube replacement wasn't more clearly explained from the start. We're glad Derek was able to walk you through it and get the repair done quickly, and we'd love to make the process smoother for the next customer. If there's anything else we can help with, please reach out to us at support@playitkoi.com so we can take care of you directly. — The PIK Crew, Play It Koi
Posted 1 month ago
Fit like new
Helpful Report
Posted 3 months ago
"Fit like new" is exactly what we like to hear about the PF2400 center tube, Michael. Thanks for letting us know it slotted right in. — The PIK Crew, Play It Koi
Posted 1 month ago
this replacement part was incorrect it fit perfect where it attached to the top of the filter but at the lower end where it met the bottom sponge plate and the backwash rinsing paddle it was way to long and the sponge plate would not lock in to hold it in place. By the time I figured this out I was already commited to the completion to protect my investment in my fish so I had to modify the tube which took 2 hours to accomplish and be able to re-install. All in all i'm not unhappy with your service but frustrated that this seemed to be the only replacement available, don't know if there is another style or if my filter is an earlier model. We purchased our filter in 2020. My research doesn't indicate any other replacement parts. Any help would be greatly appreciated.
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Posted 1 year ago
Very easy to assemble.
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Posted 1 year ago
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Posted 1 year ago
Correct part, reasonable price, timely delivery.
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Posted 1 year ago
Exact part I needed. However photos on web page should match parts not to cause confusion.
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Posted 3 years ago