Thank you so much for bringing this issue to our attention.
We sincerely apologize for any inconvenience that may have been caused by Pura Vida.
Please send us an email at info@puravidabracelets.com so that we can properly address your concern.
We look forward to assisting you!
“These earrings are so cute! I bought them for my daughter and I’ve been wearing them as well. Great quality, and probably better in person than pictured.”