Hi Armin,
We're sorry to hear PureSleep didn't work for you and we're happy to refund your purchase within 60 days of purchase for any reason.
We've sold well over a million units over the past fifteen years and found that the device fits >95% of customers. However, that means that it doesn't not comfortably fit roughly one in twenty. You may have fallen into that category.
If you'd to give PureSleep another try, you can contact our US-based telephone support for live fitting advice. Sometimes this results in a better, more comfortable fit.
Kind regards,
The Pure Sleep Company
“My husband has been using the Pure Sleep snoring Mouthguard, since 2012. It has been wonderful. I have recommended it to many people. My granddaughter loves it as well. Thank you!!”
