“I like the size of the device and the ability to trim off excess. I had to set it twice to custom-fit it for my first night. The next morning I cleaned it with water and sat it in the storage case. I wore it again on the third night and found the fit a bit out of kilter. I wore it with some discomfort, and then reset the custom-fit. Unfortunately, my device didn't quite work after the third heating. It was difficult to set an underbite, so think in hindsight, setting it with a mild underbite would better serve my fitting.
I think it was hard to set the device evenly into my mouth, left to right ...maybe have a way to mark the top center.”
Mr. Jespersen,
Thank you for taking the time to provide a review of the PureSleep device following your recent purchase. We're sorry the fitting process did not go as smoothly as hoped.
If you would like to exchange your device for a new one and retry the fitting process, please simply return the device in the same box in which you received it within 60 days of your purchase date, using the enclosed prepaid return mail label. Alternatively, if you need a new label or would like to speak with one of our customer support representatives, please contact us using our web form at https://puresleep.com/pages/support or by calling the PureSleep Helpline at (866) 879-3777.
We hope this information will allow you to fit your PureSleep device as desired and give you relief from snoring. If it does, we would appreciate it if you would update your review to reflect your latest experience.
Kind regards,
The PureSleep Company
“I have used the device now for 3 nights, and I have not snored once. It is really unbelievable! My wife can now stay in our bed, this is going to change our lives. It works perfectly for me! Thank you very much.”
“I have used the device now for 3 nights, and I have not snored once. It is really unbelievable! My wife can now stay in our bed, this is going to change our lives. It works perfectly for me! Thank you very much.”
