“I'm happy so far. Can't tell what was wrong with it looks brand new. The carafe keeps the coffee hot for hours. If I ever need another coffee maker I will definitely buy another Ratio.”
“I couldn’t find anything that would make it “refurbished“. Iit was like new and in excellent shape. It is solid metal, heavy and well built. The only plastic is the part that holds the coffee grounds. It makes a good cup of coffee. I would recommend that the carafe top have a close setting to keep the hot coffee hotter longer. I would prefer a heated pot instead of the carafe. We don’t drink the coffee quickly so it isn’t hot when we finish it.”
“Makes a great cup. Came from a machine that was much more straightforward regarding how much coffee to use so that is a learning curve vs the other machine stating it on the provided scoop. But otherwise it’s great”
Hi Angie, thanks for your feedback on the Thermal Carafe! We appreciate you sharing your thoughts. We understand the concern about the plastic pour spout, and if you’re looking to minimize plastic, our glass carafe is a great alternative. Feel free to reach out to us at hello@ratiocoffee.com, and we'd be happy to help!
“It was time to say goodbye to the 25 year old krups machine that had been providing my morning mediocrity so faithfully for so long. Apparently I had become numb to how excellent coffee could taste. Even with questionable grinders and par level coffees this machine can make even the most medial coffee shine. I couldn’t be happier with the machine and charming design. The ritual and the experience are fantastic. Thanks ratio!”