“Overall, this is a beautiful machine, and it makes delicious coffee. A couple of oddities of product design/usability make the machine not quite perfect and feel a bit like a prototype. (1) The thermal carafe doesn't pour very smoothly; (2) the start button activates with the slightest touch, so we've started the brewing process by mistake a couple of times; (3) the heat shield is finicky—a little hard to set in place, and it can splatter you with condensation when you're removing the setup once the coffee is finished brewing. That said, we are extremely pleased with the quality of the parts, the beautiful design, and most important of all, the absolutely perfect cup of coffee it makes every time! This was a great upgrade to our morning routine.”
“I wish there were 1/2 stars - you are better than good but not quite excellent. (+’s) heats up fast, brews a really good cup of coffee, fit finish and most build quality is excellent. (-’s) carafe does not keep coffee warm as long as others, water splashes out of pour in opening quite easily, rubber brew basket gator is finicky, the drip tray to hold brew basket is so cheap it tarnishes the whole experience - a little. Ok another + the lid for the pour in opening is metal and is awesome but makes the contrast to the tray all the sharper. If it does not sound like I am super happy with purchase, sorry, because I am super happy. Thank you”
“Excellent form and function. Coffee is excellent. Appropriate body, excellent nose and palate. Extremely pleased. Have owned Bonavita and Technivorm. Prefer the Ratio.”
