“The product is great, but i experienced some complications in receiving my product. The customer service team worked with me multiple times to resolve the issues to my satisfaction.”
“Ordered 2 sets of the keto cleanse juices and they made me vomit. These were horrible tasting. I really would like a different cleanse with the amount of money I spent”
“Please refer to your records of my previous emails and the one voice message I left indicating I was frustrated. I received one final RUDE email from customer support Amanda which tipped me to post my frustration to social media. As a result I posted the below message to my Facebook account which explains why. If someone from management would like to talk to me in person, I would be happy to discuss further.
May 9, 2018
"Tis true.....Sometimes you have to do it .... you have to RESPECTFULLY tell a person or a business "I'm leaving" or a/k/a "go f*ck yourself.” and be GOOD WITH IT. In this case, I told Raw Generation Juice Company I will be taking my business elsewhere.
In my scenario, it was ultimately due to a lack of proactive communication on shipping delays which negatively impacted meal planning and Sean's travel schedule, miscommunication due to Raw Generation's lack of product itemization on the confirmation email, and a rude email from a customer service rep named Amanda (see her email below) telling me she "would have" refunded me $20 for my inconvenience on a $149 order IF I had not decided to tell her I was taking my business elsewhere for their lack of professional standards. Since she "OFFERS" the refund AFTER I indicate my TOTAL FRUSTRATION, and does not attempt to apologize, I guess the dig is supposed to be a slap on my hand. To bad for Raw Generation...... I don't think this rep realizes that the measly $20 credit does not account for the multiple future purchases of $149 they will no longer receive. Nor does she realize that there are other raw juice companies out there that I have YET to try. Nor does she realize that I DON'T NEED TO PURCHASE JUICE. I mean seriously .... it's ONLY juice.So THANK YOU Raw Generation for allowing me to express myself!!! HA HA HA HA HA Feels GOOD!!!! "”
“I had to give this review 3 stars. I’ve ordered the skinny cleanse for 7 days and it was amazing. However, I am so disappointed in the Keto cleanse. I spoke so highly of the Skinny cleanse line and recommended it to a few friends but this I cannot. Not unless you’re okay w drinking something that doesn’t taste great. I just purchased the 7 day Keto cleanse and I’m so reltuctant to have to finish the rest. Try anything else but the Keto. Never again.”
“I lost a pound a day, not bad yes I wanted more but I work 12 hour shifts at work and felt hung over on the 3rd day and I started too get head aches! I started eating fruit and salad!! But stuck with it!! I Feel like a whole different person honestly! I feel lighter and I’m starting too see results!! I will be purchasing my 2nd shipment at end of the month !! Thank you !”
“The first time I did Raw Generation it was great. This time, with the keto, it has been gross. The textures of some of the drinks and soups are very unappetizing.”
