Hi Andrea! Thank you for your feedback. We are so sorry to hear this! Unfortunately, we cannot control any delays via UPS and FedEx. Once the package leaves our facility it is in the care of the shipping carrier. We are happy to hear your experience with our customer service team was satisfactory. We hope to have you back soon!
Hi! We're very sorry to hear you were not satisfied with your experience. If you haven't already, please contact us directly at support@rawgeneration.com. We would be happy to discuss this further. Thank you!