“The juices are amazing and helps me achieve my wellness goals!
However, my challenge is the shipping. They are shipped frozen. The thick shipping box has styrofoam all around which is not ecofriendly at all and nor is it effective with the scorching summer temperatures. I love the conveinence of the juices arriving frozen, but when half a box of 30 juices is cold but thawed it does not work for me. My background is food service, so I will not refreeze the thawed juices. But even if they hold the temperature at 44 degrees F or lower, it does not work for me to have 15 juices go straight into our fridge.
I wish RG would consider ecofriendly packaging and include a simple thermometer for shipping. We receive other temperature sensitive food products that meet our food safety standards.
The juices are truly exceptional, it really is the shipping that is our concern.”
Hi! We appreciate your feedback. Partial thawing in transit is normal. As long as there is a shred of ice in the bottles, they are at a safe temperature to either consume within 24 hours or put into the freezer for later consumption. If you received your drinks and there was zero ice left in them, please reach out to us directly at support@rawgeneration.com.
We understand your concerns and would like to address them! Other juice companies use preservatives or high pressure processing, which gives their juices a long shelf life, but degrades or eliminates most of the nutritional value and taste. So while their juice may not have to be frozen in transit, what’s inside is less nutritious. The only way to preserve all the nutrients and flavor in our juices is to flash freeze and ship them frozen. The styrofoam insulation in the boxes allows us to get you the products frozen as possible. We would like to also let you know we are always researching and testing more sustainable measures, however, we have not yet found any other materials that allow us to get the freshest, most delicious products to you safely as well as the materials that we currently use. Please rest assured we are always experimenting and searching for more sustainable ways to do this. Thanks!
“This was an expensive 'cleanse'. I think you should provide more guidance on which cleanse is appropriate for whom. Trying to subsist on 6 bottles of juice a day was difficult as I am a 6'2" man and weigh 220 pounds. Also, these truly are juice. There was almost no fiber in these juices. Fiber helps one feel full. Also, cleanses normally, literally, clean one out. I was not having bowel movements and felt constipated. This was more of a starvation diet. The juices were very big on sweet and had too much apple juice and water and therefore seemed cheap. They were also caked in ice and so I had to thaw them in a bin to keep from dripping all over my fridge.”
Hi! We are so sorry to hear you were not 100% satisfied with your experience. We have a lot of information on our website. Here is the link to our FAQ page. https://www.rawgeneration.com/pages/frequently-asked-questions
Which cleanse you decide to do is 100% up to you and what you and your body feel will be the best fit for you. Here are some helpful hints to help you decide which cleanse is right for you!
Skinny Cleanse- Our best seller! Made up of 6 cold-pressed juices per day, you want to use this one when you have more downtime and want fast results
Protein Cleanse- Made up of 3 cold-pressed juices and 3 plant-based protein smoothies per day, this cleanse is best to use when you want to keep up your fitness routine or workout while you cleanse!
Lower Sugar Cleanse - Get a total diet reset with 48 grams of plant-based protein and 47%* less sugar. You'll give your body everything it needs to thrive with a combo of super green juices and plant-based smoothies.
*77g of sugar per day as compared to 164g in other leading juice cleanses
You'll drink 4 cold-pressed juices and 2 plant-based smoothies with this low-sugar juice cleanse
If you feel you may benefit from a different type of cleanse, please reach out to us directly at support@rawgeneration.com. We would be more than happy to help!
“I loved the Skinny Cleanse for my yearly reset! I stayed full all day and it was a gentle cleanse with big results. I lost 15 pounds in 5 days and ordered the Stay Skinny Cleanse to continue with my progress.”
