“When I placed the order it wouldn't let me select the delivery date, so I called the number as instructed twice and left messages. I also emailed. Instead of calling me back, I got an email the next day stating that my order had already shipped and providing the tracking number. Well, the shipment is coming on a day when I'm out of town so my choice is to either cancel my vacation or let the juice rot in the heat. My vacation is pre-paid, so I'm going to have to let the juice rot and it was a complete waste of $162, since the shipping process is inflexible and the RAW team is unresponsive. Very unhappy. The saddest part is that the juice was probably lovely but I won't get to drink it.”
“I like the juices. They are pricey, however. I have had a couple incidences where I have had to contact customer service and they were not the most helpful or friendly interactions.”
“I purchased the skinny cleanse with 70% off. The juices came quickly and were frozen as promised. I preferred the green juices over the carrot and beet juices. Next time I would only order the green juices and make my own nut milk in the evening for protein. The customer service was excellent. I texted a few questions and was given an answer within hours. I would definitely do this cleanse again but only at the discounted price.”
“I am very pleased by Raw Generation's Juice products. I did the protein cleanse and the juice cleanse. Both were exceptional for flavor. I was not hungry or tired on the juice cleanse although I did snack in between. The protein cleanse was my favorite as my appetite was quenched with the protein juices, right on! I would definitely recommend to my family and friends. The price was rockin' too!”
“I've ordered from RawGen before (about a year ago) and had a really great experience. This time however, the communication from the company was so poor. I never received any kind of confirmation that my order had been received, even after going on to the website to request a confirmation. I had no idea if my order was received or when to expect it. When I did finally receive it, the box was quite damaged and I'm unsure if the refrigerated aspect of the packaging was effective at all. Not sure I'll even drink what I have in the freezer, but I definitely won't be ordering from here again.”
