“The strap quality and durability is what of come to expect when I purchase a Sand Cloud item. And I purchase a lot of Sand Cloud items. But to be honest I would say that my unexpected favorite thing about the strap is that it makes any outfit I’m wearing instantly much cuter!”
“Emailed customer service with pictures they immediately offered a replacement or full refund. I asked for a replacement as I really wanted the item. They are letting me keep the old product and my new one should be here Monday!”
Hi,
Thank you for your review! We appreciate you thinking of us for a Christmas gift and totally understand the need to wait for a full assessment.
If you have any questions or need assistance in the future, feel free to reach out. We hope the recipient loves the Carry Strap!
Hi Teresa,
Thank you for your honest feedback on the Carry Strap. We appreciate your insights regarding its functionality and stiffness. We have sent you an email for having a further discussion on the review made. Kindly respond to it.
Thank you for sharing your feedback. We’re sorry to hear that the product didn’t meet your expectations and that you had to make additional adjustments. We appreciate your input and will take it into consideration for future improvements. We have sent you an email for the reviews made. We look forward to your response for the email.
