Dear Dawn, Thank you so much for your fantastic 5-star rating of our Navy Acid Wash! We sincerely appreciate your support and loyalty as our customers. It's great to know that you loved the tie-dye pattern and found the material to be of high quality. Your kind words mean a lot to us, and we're grateful for your continued trust in our brand.
“The color is just dark blue and not quite as dark blue. There is no acid wash appearance at all. Material is very rough to the touch. Super disappointed.”
Hello! Thank you so much for taking the time to share your feedback on our Navy Acid Wash product. We genuinely appreciate your input and are grateful for the opportunity to improve.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Vicki,Thank you so much for your glowing 5-star review of our Navy Acid Wash! We greatly appreciate your positive feedback and are thrilled to hear that you loved it. Your support as a loyal customer means the world to us.
Once again, thank you for choosing our product and for being such a valued customer. We truly appreciate your loyalty. If there is anything else we can assist you with, please don't hesitate to reach out.
“Great quality and washes up well. Note: the dye pattern closer to an overall marine blue and not a navy and white (I have ordered this one 3x) so the image is not fully accurate. Perhaps it becomes more of this whiter colour over many washes and I can understand differences in dye lots considering its nature. I still love them and use them in multiple ways - airplane blanket, scarf, beach towel, car seat liner, skirt for changing post paddling, etc.”
Thank you so much for giving Navy Acid Wash a 4-star rating, Andrea! We are thrilled to hear that you are enjoying the product and that it has been of great quality for you. We appreciate your feedback regarding the dye pattern and its deviation from the navy and white color. It's true that over multiple washes, the color may change slightly, and dye variation is expected. We're glad that despite this, you still love and find multiple ways to use them
Your support means a lot to us, and we hope you continue to enjoy Navy Acid Wash in all its versatile ways!
Thank you for sharing your honest feedback for Order: 2078155, Sandi. We sincerely apologize for the inconvenience caused. We have sent you an email to work on this issue.
Dear Susan, thank you for providing us with the feedback for your recent order. We would like to sincerely apologize for the inconvenience caused. We have sent you an email to get this resolved for you.
“This towel was a lifesaver during my cruise! I was able to use it as a shawl on cold days, a blanket for watching movies and a beach towel on my excursions. It was dry by the time I left, so no lugging heavy wet towels back to the ship.”
Thank you so much, Dana, for your amazing 5-star rating of our Navy Acid Wash towel! We're thrilled to hear that it was a lifesaver during your cruise. It's fantastic to know that you were able to utilize it as a shawl, blanket, and even a beach towel for all your excursions. We truly appreciate your support and hope to serve you again in the future. Safe travels!
“Mine has no white and is just varying shades of navy. Still lovely, but dark. Washed it with color catching sheets. Two times now and still bleeding.”
Dear Susan, Thank you so much for your 4-star rating and review of our Navy Acid Wash. We greatly appreciate your feedback! We are glad to hear that you find the product lovely, although we apologize for any inconvenience you experienced with the color bleeding. Rest assured, we have noted your concerns and will work on improving our colorfastness.
