“Love my Sandcloud towels so much I bought the little fishes baby gauze receiving blanket set with the burping cloth 3 pack for my 1st Grandbaby coming in August! Unfortunately I never recieved the free gift item (sunblock) so I can't review it!”
“I love sandcloud towels so I figured I would be happy saving up to 30-40% (can't remember exactly) to get one that I could not pick out myself. But I should have known they wouldn't throw in a super cool one. I just got a boring yellow one, and it seems smaller than the "regular" towels I've purchase previously. But, it is nice and soft and folds up nice and small, and dries quick, so I guess it was worth the $34??”
Hi Nicole,
Thank you for taking the time to share your thoughts on the Mystery Towel. We’re glad to hear that you find it soft and quick-drying! However, we understand your disappointment with the color and size not meeting your expectations. We would like to discuss further with you. Kindly respond to the email that we sent you.
Warm regards,
Team Sand Cloud
“I should have known better but was hoping for a pleasant surprise towel. Instead I now own a non-returnable very unattractive towel. I don’t even want to gift it to someone because it’s just ugly. Sand cloud did respond to the negative review and partially resolved by offering a portion of the cost on a gift card to buy another towel.”
Hi there,
Thank you for your honest feedback regarding the Mystery Towel Regular Size. I'm genuinely sorry to hear that it didn't turn out as you had hoped. We strive to create products that our customers love, and it's disheartening to hear that we missed the mark in your case.
Please keep an eye on your inbox for an email from our team regarding the gift card issued as we discussed.
Warm regards,
Team Sand Cloud
“The mystery towel is incredible and the size is much bigger than I expected. I couldn’t find a measurement size. Glad I bought one. I love the colors.”
