Hello Lori! We are sorry to hear about your disappointment due to the lack of knowledge and response to your return request. Your comments have been forwarded to the relevant team. We have sent you an email so that we can rectify this issue.
“Love these towels! Super absorbent, dry extremely fast, lightweight, great size. Stay fresh for multiple uses, easy to launder, no stray fibers. Best towels we have ever owned.”
“Light weight, fast absorbing, SOFT! I washed them right after i opened them... they are buttery soft! So easy to carry to the pool too! Not big and bulky, so the dry fast hung up! Xoxo”
Hello Fabiola! We're sorry to hear that your towel has a lint issue, also you were unable to reach the customer support team to initiate a return. Your comments have been forwarded to the relevant team. We have sent you an email so that we can rectify this issue.