“These were supposedly delivered on Friday. I reported this to the company as missing/stolen on Sunday, and today late Thursday have yet to hear anything… even if they do show up at this point I won’t waste my time with sand cloud again due to the slow/nonexistent response from customer service.”
Hello Jennifer! We are sorry to hear about your disappointment over the lost order and lack of response to your concern. We have sent you an email so that we can rectify this issue.
“I really love everything about these towels. They are thin but absorbent. I love the XL size. I really like the navy and white stripe, it gives the towels a nautical look. They wash well and dry quickly. I didn’t really want the hand towels initially, but I’ve enjoyed them as well!”
Hello Bethany! We are sorry to hear that you are dissatisfied since the towel does not dry thoroughly. We have sent you an email, so that we can rectify this issue.
“I’m sorry guys I hate to tell you, but I am not impressed with your product. If I could return them and get a full refund, I would go out of my way to do so.”
