Hi Susan,
Thank you for sharing your thoughts. We’re sorry to hear that your experience with the Mystery Pouch didn’t meet your expectations. It's understandable to anticipate a surprise, and we regret any confusion.
We would love to address your concerns and see how we can make this right for you. Please look out for an email from us, as we want to ensure you have a positive experience moving forward.
We appreciate your feedback and look forward to assisting you!
Hi Mary,
Thank you for your honest review of the Mystery Pouch Regular. We're genuinely sorry to hear that you found the quality disappointing and that it didn't live up to your expectations. That’s never what we strive for, and we appreciate your feedback as it helps us to improve.
If you’d like to share more about your experience or discuss your concerns, please don't hesitate to reply to the email we sent. We're here to help and want to ensure you have a better experience in the future.
Thank you for reaching out!
Hi Patricia,
Thank you so much for your wonderful review! We're thrilled to hear that you found the Mystery Pouch Regular to be very well made. Your satisfaction means the world to us!
If you have any more feedback or questions, feel free to reach out.
Warm regards,
Team Sand Cloud
Hi Jill,
We’re thrilled to hear that you loved your mystery gift! It's wonderful to know that you're enjoying the products from Sand Cloud. Thank you for your support and for sharing your happiness with us!
Hi Julie,
Thank you for taking the time to share your thoughts on the Mystery Pouch Regular. We're sorry to hear that it didn't impress you. Our goal is to create products that delight our customers, and we appreciate your feedback as it helps us improve.
If you'd like to discuss your experience further, please respond to the email we sent. We're here to assist you!
Thanks again for your input!
