Hi Patricia,
Thank you for sharing your thoughts on the Mystery Pouch Regular. We're sorry to hear that it didn't meet your expectations and that you found it plain. We value your feedback as it helps us improve our offerings to better serve our customers.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“My bad if I missed the size, but what's the value of a pouch offer if it doesn't match the item I purchased? None, absolutely none. This will go in the good will bag as it's not worth returning. Don't fall for it. I thought I'd checked to see that the size matched.”
Hi,
Thank you for sharing your thoughts about the Mystery Pouch Regular. We're sorry to hear that the item you received didn't meet your expectations. It's important to us that our customers feel satisfied with their purchases, and we completely understand your frustration.
We appreciate your feedback and would love the opportunity to resolve this situation. If you have any further concerns or would like assistance, please don't hesitate to reach out to us via the email we've sent. We're here to help!
Thank you for your review!
Hi,
Thank you for taking the time to share your thoughts on the Mystery Pouch Regular. We're genuinely sorry to hear that the color combination didn't meet your expectations. We strive for designs that resonate with our customers, and it's clear we missed the mark with you this time.
Your feedback is important to us, and we'd like the opportunity to make things right. Please reach out to us through the email we sent, and let us know how we can assist you further.
Thanks again for your input!
Hi Darla,
Thank you for taking the time to share your thoughts on the Mystery Pouch Regular. We appreciate your feedback! We understand that the use of a little cloth bag might not be immediately clear, and we always aim for our products to be versatile and useful.
If you have any specific ideas in mind or if there’s anything else we can assist you with, please feel free to reach out via the email we sent you.
Thanks again for your review, and we hope your future experiences with us are more satisfying!
“I was disappointed with the mystery pouch that I received. You advertise cute designs on the pouches so I thought it would be nice to get a mystery one for my towel. The one that was sent to me was plain like a random piece of leftover fabric. I would recommend getting one its nice to put the towel in but hopefully others will get a better pouch.”
Hi Susan,
Thank you for taking the time to share your experience with the Mystery Pouch Regular. We’re sorry to hear that the design didn’t meet your expectations, and we understand how disappointing it can be when a surprise doesn’t turn out as envisioned.
Your feedback is invaluable to us, and we will certainly take it into consideration as we strive to improve our offerings. We would like to discuss further with you. Kindly respond to the email that we sent you.
