Hi there,
Thank you for taking the time to share your experience. We're truly sorry to hear that you did not receive your item and understand how frustrating this must be for you. Please reach out to our customer service team so we can assist you in resolving this issue as quickly as possible. Your satisfaction is important to us!
Warm wishes,
Team Sand Cloud
Hi Mike,
Thank you for bringing this to our attention. We're truly sorry to hear you haven't received your item and that you haven't been contacted yet. We’d like to discuss this further and get it resolved for you. Kindly respond to the email we sent you so we can assist you directly.