Hi Keith,
Thank you for sharing your feedback with us. We understand that patterns can be very subjective, especially with mystery items, and we’re sorry to hear this one wasn’t quite your style.
Our team has reached out to you directly via email so we can discuss this further and offer a small gesture of goodwill. When you have a moment, please feel free to reply to that message and we’ll be happy to assist.
We appreciate you taking the time to leave a review, it truly helps us improve.
Hi Karen, thank you for sharing your feedback with us. We’re sorry to hear that the Mystery Pouch X-Large didn’t meet your expectations, particularly regarding the lack of handles and overall usability. We’d really appreciate the opportunity to discuss this further and help make things right. We’ve sent you a follow-up email to offer assistance, please feel free to respond there so we can support you directly. Thank you for bringing this to our attention.
“It's really cute and great material but it is a small pouch. If this an XL, how small is small?? Other than that it will come in handy for little knick knacks”
“This is the third mystry pouch I've purchased. I should use for a gift but cant bring myself to part with it. I have been using one for a purse and it's awesome.”
