Hi Pamela,
Thank you for sharing your feedback with us. We’re glad to hear that the size of the Mystery Pouch X Large works well for you.
We also appreciate your suggestion about adding a small pouch for a phone. That’s a thoughtful idea, and feedback like this is incredibly valuable as we continue to improve our designs and functionality. Thank you again for your support and for helping us make our products even better.
Hi Craig,
Thank you for taking the time to share your experience. We are glad to hear that you loved the beach backpack blanket and found it well made, lightweight, and convenient for quick trips to the beach. Your feedback truly means a lot to us.
If you ever need any assistance or have questions in the future, please feel free to reach out. We are always happy to help.
Hi Keith,
Thank you for sharing your feedback with us. We understand that patterns can be very subjective, especially with mystery items, and we’re sorry to hear this one wasn’t quite your style.
Our team has reached out to you directly via email so we can discuss this further and offer a small gesture of goodwill. When you have a moment, please feel free to reply to that message and we’ll be happy to assist.
We appreciate you taking the time to leave a review, it truly helps us improve.
Hi Karen, thank you for sharing your feedback with us. We’re sorry to hear that the Mystery Pouch X-Large didn’t meet your expectations, particularly regarding the lack of handles and overall usability. We’d really appreciate the opportunity to discuss this further and help make things right. We’ve sent you a follow-up email to offer assistance, please feel free to respond there so we can support you directly. Thank you for bringing this to our attention.
“It's really cute and great material but it is a small pouch. If this an XL, how small is small?? Other than that it will come in handy for little knick knacks”