Hi Mary,
Thank you for your review of the Mystery Pouch X-Large. We’re sorry to hear that it shrunk after washing, as that can be quite disappointing. Maintaining the original size is important, and we appreciate your feedback on this issue.
Your experience is valuable to us, and we’ll make sure to look into this further. Thank you for sharing, and we hope to improve your future experiences!
Kind regards,
Team Sand Cloud
Hi Cynthia,
We're sorry to hear that the Mystery Pouch X-Large didn't meet your expectations in terms of size. Your feedback is invaluable to us, and we appreciate you taking the time to share your thoughts. We’re always looking for ways to improve our products, so thank you for letting us know.
Warm regards,
Team Sand Cloud
Hi Vera,
Thank you for taking the time to share your thoughts on the Mystery Pouch X-Large. We understand that you were expecting more from it, and we’re sorry to hear it didn’t meet your expectations. Our goal is to provide useful products, and your feedback is invaluable as we strive to improve.
We appreciate your input and hope you’ll give us another chance in the future!
Warm wishes,
Team Sand Cloud
“I like the thinness and size of the towels my main complaint is that after washing and drying them I now get litte bit of fabric on me from the towel when I use them. Extreamly frustratig if I wash my hands, dry them with this towel and put contacts in.”
Hi Marcus,
Thank you for your feedback on the Mystery Pouch X-Large towels. We're glad you like their thinness and size! However, we're sorry to hear about the fabric issues after washing. It can indeed be frustrating to deal with that, especially during activities like putting in contacts.
We appreciate your input as it helps us work towards enhancing the quality of our products.
Warm regards,
Team Sand Cloud
Hi there,
Thank you for your honest feedback regarding the Mystery Pouch X-Large. We understand that it may not have met your needs. Your input helps us improve, and we truly appreciate you taking the time to share your thoughts.
Wishing you all the best in your search for the perfect pouch!
Warm regards,
Team Sand Cloud
Hi Laura,
Thank you for your feedback, and we're glad you like the pouch! We're sorry to hear that our emails have been unwelcome. We strive to keep our customers updated but truly value your preferences regarding communication. Your input helps us improve, and we'll make sure to review our email practices.
We're here if you have any other concerns!
Warm regards,
Team Sand Cloud
“horrible scent, washed and air dried but the liner fabric and outer shell are different materials and it shrank to the point it's almost unusable. the two fabrics don’t fit properly together now. outer fabric also has pics of fabric, snagged. would not buy again.”
Hi there,
We appreciate you taking the time to share your concerns, and we're truly sorry to hear about the issues you've experienced with the Mystery Pouch X-Large. We understand how frustrating it can be when a product doesn’t meet expectations, especially regarding the scent and fit of different materials. Your feedback is invaluable to us as we continually strive to improve our offerings.
Thank you for bringing this to our attention, and we're here to help in any way we can.
Warm regards,
Team Sand Cloud