Hi Dalbor,
We’re sorry to hear that the print of the mystery pouch didn’t meet your expectations. We understand how disappointing it can be to receive something you don’t love, especially when it’s a surprise selection. Your feedback is valuable to us, and we hope you might consider giving us another chance in the future.
Thank you for sharing your thoughts!
Warm regards,
Team Sand Cloud
Hi Sherry,
Thank you for your feedback on the Mystery Pouch X-Large. We're sorry to hear that you weren't completely satisfied with the color selection. We understand that finding the right shade can make a difference, and we appreciate your thoughts on the bag's size!
Wishing you brighter shopping adventures,
Team Sand Cloud
“Sadly, I had to cancel my order as the house I was renting did not have USPS delivery. The company was awesome sending me a gift card to use at a later date. I’m excited to make a new purchase.”
Hi Susan,
We’re truly sorry to hear about your experience and the difficulties you faced in trying to cancel your order. Your feedback is important to us, and we apologize for any lack of communication from our end. We want to ensure that all our customers feel heard and supported, and we appreciate you bringing this to our attention.
