“Never received it. Instead I was sent hand towels and then Sand Cloud wanted me to go out of my way to return the order that they wrongfully sent instead of refunding me or sending me the correct order. DO NOT ORDER FROM SAND CLOUD.”
Hi Thomas,
Thank you for taking the time to share your experience. We sincerely apologize for the mix-up with your order and understand how frustrating this situation must be. It's never our intention to cause inconvenience to our customers.
We want to make things right for you. Please reply to the email we sent, and we'll work together to resolve this matter promptly.
Warm regards,
Team Sand Cloud
Hi,
Thank you for your fantastic review of the Mystery Pouch X-Large! We're thrilled to hear that you find it super useful. It’s always great to know that our products are making a positive difference in your life!
If you have any more feedback or experiences to share, we’d love to hear from you! Enjoy your Mystery Pouch!
“I love Sand Cloud towels so much and already had one of these bags. Ordered another for myself and one for my daughter. I wish they made full size beach bags out of this material. Highly recoommend!”
Hi Cheryl,
Thank you so much for your wonderful review of the Mystery Pouch X-Large! We're thrilled to hear that you love our towels and have chosen to get another pouch for yourself and one for your daughter. It's great to know that you're satisfied with your purchase!
We appreciate your suggestion about making full-size beach bags from this material—it's always exciting to hear ideas from our loyal customers. Your recommendation means a lot to us, and we’ll certainly keep it in mind as we continue to innovate.
If there's anything else we can assist you with, please feel free to reach out. Thank you for being a part of the Sand Cloud family!
