“I love these towels. I always thought that thick fluffy towels were the best, but these have changed my mind. The absorbency, and size are amazing I love how quickly they dry and they're beautiful. Extremely happy with my purchase.”
Hi Debbie,
Thank you for sharing your feedback with us! We’re sorry to hear that the towels felt a bit scratchy and understand how that can affect your experience.
We’ve reached out to you via email to discuss this further and offer possible solutions to make things right. Kindly check your inbox and reply to our message when convenient, we’d love to assist you personally.
– The Sand Cloud Team
“The towels look nice,and absorb decently enough but they are not soft to the touch even after washing . I spoke with customer service that gave me a tip to soak in cool water which did help a bit.”
Hi Dino,
Thank you for taking the time to share your feedback on the Classic Fringeless XL Bath Bundle. We're glad to hear that the towels look nice and absorb decently, but we’re sorry to learn that they didn’t meet your expectations in terms of softness. Your insights are invaluable to us, and we appreciate you sharing your experience.
If you’d like to discuss this further or have any additional thoughts to share, please look out for an email from our team. We’re here to help!
Warm wishes,
Team Sand Cloud
“I started using Sand Cloud because they advertise a faster drying towel. Their towels do not disappoint. I have since replaced all my bath towels with Sand Cloud.
These towels work well and dry quick so you don’t end up with that musty smell in them. They’re perfect.”
Hi Sonja,
Thank you for your wonderful review! We're thrilled to hear that you love our powerful towels! They truly pack a punch in terms of performance, and we're glad they're working well for you.
We appreciate your support and are here for any questions you might have.
Warm wishes,
Team Sand Cloud
“I was disappointed in the absorbency I expected more. I don’t see a big difference from other towels, and you lose all the fluffiness. My husband really hates them, but I do like the robe or the swimsuit cover up. The company gave me some suggestions to increase the absorbency that helped. The customer service is very good.”
Hi Diane,
Thank you for taking the time to share your thoughts about the Classic Fringeless XL Bath Bundle. We're sorry to hear that the absorbency didn't meet your expectations and that there's not a significant difference compared to other towels. It's important for us that our customers are satisfied with their purchases.
Your comments have been forwarded to the relevant team. We would like to discuss further with you. Kindly respond to the email that we sent you.
