“These towels and the companies customer service are top notch.
I had a delivery issue and the customer service was answering emails late on a saturday and early on a sunday within an hour of me sending emails. In less than 24 hours my issue was resolved above and beyond anything I was expecting.
The towels are huge, soft and better than any other towel's we've ever owned.”
Hi,
Thank you so much for your fantastic review of the Classic Fringeless XL Bath Bundle! We're thrilled to hear that you're enjoying the size and softness of the towels. It's always our aim to provide top-notch products and support.
We're also glad to know our customer service team was able to assist you promptly. We truly appreciate your kind words about their efforts! If you have any further feedback or need assistance in the future, don't hesitate to reach out. Enjoy your towels!
“My overall experience is great, but there is one thing I love your towels, but if you could take make them the same size as a regular bath towel for a senior citizens and people with severe arthritis, it would be a lot easier to handle. Just a thought but the towels I have are even though they're very large and hard to handle. I still love them.”
Hi Roxana,
Thank you for your wonderful review of the Classic Fringeless XL Bath Bundle! We're thrilled to hear that you love our towels. Your suggestion to consider a more manageable size for seniors and those with arthritis is greatly appreciated. We always value feedback that helps us improve our products for everyone.
If you have more thoughts to share or would like to discuss this further, please feel free to reach out via our email. Your experience is important to us!
“They work but they are too thin, which is why they dry fast, too thin to hold a lot of moisture, which is why they dry fast. Drying off is complete but takes some work to find a dry area of towel, because it’s too thin. Of course it will fold up compact and smaller than other towels because it’s too thin. And basically at $40 each, they are way overpriced.
I was recently contacted by sand cloud and offered a $20 gift card because of my dissatisfaction. I refused because there was nothing else I wanted to buy, they offered me a 50% refund. That I appreciated, wasn’t expecting it. So customer service is good and they seem to want your satisfaction. But my review of these reels will have to remain the same, they do the job but just barely, if they were double the thickness, they’d still stack up smaller than regular towels, and still dry faster.”
Hi Joseph,
Thank you for taking the time to provide your feedback on the Classic Fringeless XL Bath Bundle. We’re glad to hear that the towels are effective for drying, but we’re sorry to learn that their thickness didn’t meet your expectations.
We understand that finding a dry spot can be a challenge with thinner towels, and we appreciate your perspective on their pricing. Your comments will be shared with our product team as we continuously look to improve our offerings. If you’d like to discuss this further, please reply to the email we sent you.
Hi Pretty,
We appreciate your feedback and are sorry to hear that the towels didn’t meet your expectations in absorbency. We would like to discuss further with you. Kindly respond to the email that we sent you.
Thank you for sharing your feedback regarding the Classic Fringeless XL Bath Bundle - Black - 2 Pack. We’re sorry to hear that the product did not meet your expectations.
We’ve sent you an email to discuss this further and would love the opportunity to assist you in resolving the issue. Your satisfaction is important to us, and we are here to ensure that we address any concerns you may have.
Please take a moment to check your inbox for our message, and let us know how we can help. We look forward to hearing from you.
“These towels are not absorbant at all. In all advertisments they sat the looped side is absorbant and the other side alows for the towel to dry quickly. They do dry faster. But they do not soak up and water. it just seems to move it around. i was very excited to try these new towels. But unfortunatly they did not live up to the hype.”
Thank you for sharing your feedback regarding your towels. We’re sorry to hear that they did not meet your expectations in terms of absorbency.
We’ve sent you an email to discuss this further and provide assistance. Please check your inbox at your convenience so we can help resolve this issue and ensure your satisfaction.
We truly value your input and appreciate your support for our mission to save oceans and marine life!
Hi there,
Thank you for your fantastic review! We're thrilled to hear that you love the Classic Fringeless XL Bath Bundle and that you find them just as effective as fluffy towels. Your satisfaction means a lot to us! If you have any questions or need further assistance, feel free to reach out!
Hi there!
Thank you for your fantastic review! We're so glad to hear that you love the Classic Fringeless XL Bath Bundle. Your enthusiasm means the world to us! If you have any questions or need assistance, feel free to reach out. Enjoy your new towels!
