“I was looking forward to receiving and using these towels. The packaging was very nice and well presented when we receive them. They are thin as promised and much bigger than normal bath towels. I was disappointed in their absorbency. The towels being thin meant, they saturated very quickly. They did dry quickly due to health and they are.
They must be using the size to compensate for saturating quickly. Overall, I was disappointed.”
Hi Troy,
Thank you for your detailed and honest feedback on the Terra Fringeless XL Bath Bundle - Grey - 2 Pack. While we’re glad to hear you appreciated the size and presentation, we’re truly sorry that the absorbency didn’t meet your expectations.
We’ve reached out to you directly via email to share some care tips and offer a goodwill resolution. Kindly reply to our email at your convenience so we can assist you further.
“I don't like thick towels and thin towels I had in the past never worked great so this towel is something I've always been looking for. It works and feels great.”
Hi there,
Thank you so much for your amazing review of the Terra Fringeless XL Bath Bundle in Grey! We're thrilled to hear that you've found the perfect balance in towel thickness and that it works great for you. Your satisfaction means the world to us, and we're glad our towels are meeting your expectations!
Looking forward to serving you again!
Warm regards,
Team Sand Cloud
“I like that these towels are thinner than the tradiotional towel as they take up alot less room in the closet and are easy to travel with. They dry great. I appreciate the fringeless for the bathroom.”
Hi Eric,
Thank you for your feedback on the Terra Fringeless XL Bath Bundle. We’re glad to hear you found the towels absorbent, but we're sorry they didn’t quite meet your expectations for softness. We appreciate your insights, as they help us improve our products.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Best wishes,
Team Sand Cloud
