“Very nice, though not the vibrant coral I was expecting (dusty pink). I looked into exchanging for a different color, but now I don’t trust colors, so… customer service was very responsive.”
Hi Nancy,
Thank you for your review! We're glad to hear that you find the poncho nice, but we're sorry it didn't meet your color expectations. We understand how important it is to feel confident in your purchase and appreciate your feedback on the color representation. It helps us enhance our product descriptions for future customers.
If there's anything else we can assist you with, please don’t hesitate to reach out!
Warm regards,
Team Sand Cloud
“Haven’t taken it for a test drive yet, purchased for my wife’s birthday trip to Hawaii.
Initial reaction is that it fits and she seems to be happy with it.
I will update my response if needed, depending on my wife’s critiques and the condition of the product when we have returned.”
Hi,
Thank you for taking the time to share your thoughts on the Classic Stripe Hooded Poncho. We completely understand that sizing can be tricky, and we appreciate your suggestion for more options like SM, MED, and LG. It’s vital for us to hear from customers like you as we work to enhance our offerings.
If you ever have further feedback or questions, please don’t hesitate to reach out via the email we sent you. We appreciate your review!
Hi Sandy,
Thank you so much for your wonderful review of the Classic Stripe Hooded Poncho in Dusty Pink! We’re thrilled to hear that you chose it as a birthday gift for your daughter. We completely understand your thoughts on sizing, and we appreciate your feedback as we always strive to improve our offerings.
If you have any more thoughts or suggestions, please don’t hesitate to share. We love hearing from our customers!
Hi Lucy,
Thank you for your wonderful review of the Classic Stripe Hooded Poncho in Dusty Pink! We're so sorry to hear about the initial shipping issue you experienced, but it's great to know that our team was able to assist you with a replacement. Your satisfaction is our top priority, and we truly appreciate your understanding.
If you have any more feedback or questions, feel free to reach out. Enjoy your poncho!