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Terra Hair Towel - Ivory Reviews

4.3 Rating 37 Reviews
Melynda Barnes
Verified Reviewer
I was afraid all of my hair wouldn’t wrap up , but it did. Nifty little towel . I love it !
Helpful Report
Posted 2 years ago
Thank you for your 5 star rating and kind words, Melynda! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
Posted 2 years ago
Quality
Poor
Excellent
It doesn't slip or if my hair and does a great job at getting the extra water out or of my hair.
Helpful Report
Posted 2 years ago
Thank you Jessica for your five-star review of Terra Hair Towel - Ivory. Thank you for your valuable review:) We highly appreciate the support you offer for our mission of marine conservation!
Posted 2 years ago
Victoria Sandberg
Verified Reviewer
Incentivized
UPDATE: Customer service contacted me and provided a satisfactory resolution. I can’t say for sure if I just got a defective towel but I can vouch for an excellent customer service team. I really wanted this to be an exceptional hair towel. It works fine, just like all the hair towels I’ve had but the first time I washed it (cold, delicate and hang dry) there were tons of raveling and strings along the inner seam. The towel is way too expensive to have that kind of experience.
2 Helpful Report
Posted 2 years ago
Hello Victoria! We are sorry to hear about the issue with your hair towel after first wash. We have sent you an email so that we can rectify this issue.
Posted 2 years ago
Jennifer Haenel
Verified Reviewer
Incentivized
Just an update - Sand Cloud made amends for the fraying issue I had with the towels. Still didn't love the fit, but I had a fantastic customer service experience! Do not hesitate to give their products a try. Towel gets moisture out of hair really well, which is great. However, the construction/fit of the towel is quite poor. Fraying seams after two washes. Border could use some elastic to help the overall fit and keep the towel on your head. Not much better than a rectangle-shape towel twisted in a turban, so not worth the buy for me.
1 Helpful Report
Posted 2 years ago
Hello Jennifer! We are sorry to learn that you're unhappy with your hair towel because it does not fit well and has fraying problems. Your comments/feedback have been forwarded to the relevant team. We have sent you an email so that we can rectify this issue.
Posted 2 years ago
Laura Tuffery
Verified Reviewer
Incentivized
Quality
Poor
Excellent
Super soft, great quality
Helpful Report
Posted 2 years ago
Thank you, Laura, for your 5 star rating of Terra Hair Towel - Ivory!Thank you for your valuable review:) We highly appreciate the support you offer for our mission of marine conservation!
Posted 2 years ago
Quality
Poor
Excellent
Amazing , soft, luxurious, fast drying
Helpful Report
Posted 2 years ago
Quality
Poor
Excellent
I love mine, this is for my new niece.
Helpful Report
Posted 2 years ago
Quality
Poor
Excellent
Very light but very absorbent and perfectly tight
Helpful Report
Posted 2 years ago