Thank you so much, Kelsie, for the glowing 5 star review of the Terra Hair Towel - Ivory! We're thrilled to hear that you love it and that it was a great purchase. We truly appreciate your business and look forward to having you as a returning customer.
“I love the quality and make of the hair towel but all of my hair does not fit into the towel. I’d say that this hair towel is not the best option for anyone with hair past their bust.”
Hello Kyla! We are sorry to hear that you're happy with the quality of the hair towel. Your comments/feedback have been forwarded to the relevant team. We highly appreciate the support you offer for our mission of marine conservation!
“The towel came with a hole and it’s so thin I wonder if the replacement will actually hold up. I have another towel that got a hole after one wash and use and I can’t find any contact information on the website. Very disappointed overall with my first order. The cost does not equal quality. And I tried to upload pictures but the file size is too small. Not happy. Wondering if all the glowing reviews are actually real.”
“Used it a few times and the hole is so small it’s hard to wrap around the button. While I’m trying to get it through I’m pulling my hair at the nape of my neck so it isn’t very pleasant. It’s also very thin, therefore when I take it off it’s soaking wet. Wish it had more plushness to it.”
Hello Collette! We are sorry to hear about your disappointment over the hair towel. Your comments/feedback has been forwarded to the relevant team. We have sent you an email, so that we can rectify the situation.
