“Ordered this towel but never received. Different towel sent instead. After a few emails trying to get this straight chose to keep wrong towel due to how long customer service was taking dor return label.”
Hi Kristina,
Thank you for reaching out and sharing your experience with us. We're really sorry to hear about the mix-up with your order and understand how frustrating that can be. We truly appreciate your patience as you navigated this situation with our customer service team.
We'd love the opportunity to make things right, so please keep an eye out for an email from us.
Warm regards,
Team Sand Cloud
“This towel is amazing! The large size is perfect for one or two people. The colors are beautiful, and you really can’t beat Sand Cloud functionality!”
