“The poncho is nice. Big problem was I accidentally made two separate orders and immediately tried to cancel one order. Sent consecutive emails to no avail. You waited until both poncho’s arrived before you ever responded. You offered a complete refund, so I returned it and you only credited the poncho….not shipping!! If your customer service was good, the second poncho wouldn’t have been sent! I will not order again.”
“Honestly I'll probably use it more sitting around the house in the winter than at the lake in the summer. That said, it's a huge improvement to our weekends camping on the lake.”
“I do a lot of open water swimming, so this is perfect. Towel & changing robe all in one. I had a microfiber one, but much prefer the 100% cotton for feel and drying. Looks great too.”
Hi there,
Thank you for your honest feedback about the Border Classic Stripe Poncho. We appreciate your thoughts on the sizing and weight. Your comfort is important to us, and we understand how fit can greatly impact your experience. We're always exploring new designs and options to better serve our customers' needs.
Thanks for sharing your thoughts with us!
Warm regards,
Team Sand Cloud
“I bought this for my son for a Christmas gift, so it hasn't been worn yet. However, the style is so cool and the material is such good quality - I know he will love it!”
