“It’s nice, but not roomy. For context I am 5’8” and wear women’s XL at most. It fits OK for a cozy layer, but does not give nearly enough room to rummage around and comfortably change underneath it. My kids will use it which was my main goal, but unless you are much shorter and slimmer (maybe OK for up to a women’s medium if I had to guess) this will not be helpful for changing.”
Hi Megan,
Thank you for taking the time to share your detailed feedback. We’re glad to hear that the poncho is still useful as a cozy layer and for your kids, but we’re sorry that the fit does not provide enough room for comfortably changing underneath it.
We’d like to better understand the current status of your concern and confirm whether you still need assistance. We’ve reached out to you via email so we can review the details privately and determine the most appropriate way to assist.
Depending on the circumstances, we may be able to explore options such as a return for a refund, replacement subject to product availability, partial refund, gift card, or another appropriate resolution after reviewing the details.
Please respond to the email we sent when you have a chance so we can review your case and prioritize your request accordingly.
We truly appreciate your patience and the opportunity to make things right.
— Sand Cloud Team
“I struggled with my hooded poncho getting lost in shipment but Sand Cloud sent me a replacement. I now own two and find both perfect additions to my swimming, bathing and hot tubbing wardrobe! The light weight yet absorbent material is preferable to heavier bath towels and other beach cover ups. I strongly recommend the Sand Cloud products.”
Hi Terry,
Thank you for sharing such a thoughtful and detailed review. We are glad we could help resolve the shipping issue and are thrilled to hear that the hooded ponchos have become such a perfect addition to your swimming, bathing, and hot tub routine. It is great to know you appreciate the lightweight yet absorbent feel, and your strong recommendation truly means a lot to us.
If you ever need any assistance or have questions in the future, please do not hesitate to reach out. We are always happy to support you.
“This is poncho purchase number 12 for me! It has become my GoTo gift (plus one for me) So well made, high quality, soft,comfortable and so many uses. Choosing a color is the hardest part. Every one has been fantastic! Highly recommend!”
Thank you for leaving your review.
I see you haven’t used the Classic Stripe Hooded Poncho yet. We’re here to help make sure it meets your expectations. If you have any questions or need guidance on fit or care, please reply and we’ll be glad to assist.
