Hey Nancy, thank you for sharing your feedback! 😊
We’re sorry to hear the ponchos didn’t meet your expectations. They’re designed with a relaxed, oversized fit to provide comfortable coverage and easy changing, but we understand they may not be the right fit for everyone. We’ve sent you an email to make this right and assist further.
Thank you for supporting our mission to protect marine life! 🌊
“I tried a different brand that had a beautiful picture on it.. but it was way too heavy. This is a beautiful weight, substantial without being heavy.
I do wish you had some prettier pictures on yours”
Hi there,
Thank you for your feedback on the Classic Stripe Hooded Poncho. We're glad to hear you find it comfortable, but we're sorry to learn about the fraying after washing. Your comments are important to us, and we'll definitely look into this issue to ensure better quality in the future.
Thanks again for sharing your experience!
Warm regards,
Team Sand Cloud
