Hi Maria, thank you for sharing your experience. We’d love to discuss this further with you, kindly respond to the email we’ve sent so we can assist you directly.
“Loved this poncho so much, I bought 2 more ! It’s the perfect slip on and go garment I’ve ever had, or slip on and lounge at home outfit. Love the colors too and oh so comfy …”
Hi there,
We're truly sorry to hear about your experience. It’s disappointing to learn about the issues you encountered with your order. We strive to provide our customers with the best service, and we appreciate your feedback.
Thank you for your understanding.
Warm regards,
Team Sand Cloud