Hi Rinna,
Thank you for sharing your thoughts with us. We're sorry to hear that your experience didn't meet your expectations. Your feedback is valuable as we strive to improve. If there's anything specific you'd like to discuss, we're here to help!
Warm regards,
Team Sand Cloud
Hi Karen,
Thank you for your feedback. We're sorry to hear that the weight of the poncho was not what you expected. We appreciate your input and will take it into consideration as we continue to improve our designs.
Warm regards,
Team Sand Cloud
“It was a bit narrow and not as loose fitting for me. More for someone that is super skinny; as displayed in the pictures. I am 5'7 180 lbs. I wish they made a plus size option for more curvy set people. I definitely enjoy that it is made of 100% cotton. I My boyfriend enjoys this to change into his swim shorts. I really liked the customer service, super friendly. In the inside it is like a Terry towel. I would purchase again if they made a larger size option. Keep on making 100% clothing!”
Hi Ricardo,
Thank you for your feedback. We're sorry to hear that the poncho didn't fit as you expected and that the quality was disappointing. We value your insights and will use them to enhance our products moving forward. Your satisfaction is important to us, and we appreciate your time in sharing your thoughts.
Warm regards,
Team Sand Cloud
“Because I am doing more water related activities (swimming, sauna, hot tubbing) I wanted something functional and comfortable. I am also in perimenopause so it cannot be too warm. This clicks all the buttons for me except for one: I wish there were brighter, more vibrant colors. This is definitely worth the price.”
