Hi Eileen,
Thank you for your review! We're glad to hear that you received your Classic Stripe Hooded Poncho quickly and that you love the color. We hope it continues to bring you joy in your wardrobe!
Warm wishes,
Team Sand Cloud
Hi Helen,
Thank you for your feedback on the Classic Stripe Hooded Poncho. We're glad to hear that you like the poncho overall, but we're sorry to learn about the issue with the material at the neck. We understand how this can be disappointing and impact the overall look.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“The poncho is big but doesn’t feel heavy. I love how comfortable it is and I feel like I’m wrapped in a blanket. After a shower, I can pull up the hood until my hair isn’t sopping wet and lounge around without having to “get dressed” until I feel ready. I like it that it’s more modest than a robe because it does hide everything!”
Hi there,
Thank you so much for your wonderful review! We're thrilled to hear that you feel so cozy and wrapped up in the Classic Stripe Hooded Poncho. It’s great that you find it both comfortable and modest for lounging around post-shower. Your feedback truly makes our day!
Warm regards,
Team Sand Cloud