Hi Christine,
Thank you for taking the time to share your thoughts. We're truly sorry to hear that your Withered Rose Poncho has not yet arrived. We understand how frustrating this can be, and we want to help get this sorted out for you as quickly as possible.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Warm regards,
Team Sand Cloud
“Love Island Life! These are fab for sitting around my pool - going to the beach or just down right lounging around the house!!
Comfortable soft durable! Washed great no shrinkage or fading and no shredding off! Dried perfectly!!! just love it!!
Purchased Rose- Grey-Blue-Green all stunning colors.
Quick shipped and packaged perfect!
TYVM Sand & Cloud”
Hi Jacqueline,
We’re truly sorry to hear that you never received your Classic Stripe Hooded Poncho. We understand how disappointing this must be. Your feedback is important to us, and we appreciate you bringing this issue to our attention.
Please look out for an email from our team so we can assist you further.
Warm regards,
Team Sand Cloud
“I already own a couple of towels (which of course I love) and was looking for something I could use after swim lessons. I drive to and from these private pools and no bathrooms around, and didn’t want to be stuck in a wet bathing suit any longer than necessary. This has been a game changer. Go for it!”
