“It’s cute it’s comfortable a little bit stiff but what it really lacks to me is pockets. I just want to put my hands in pockets so I probably wouldn’t buy it again if it didn’t have the option of pockets.”
“This cover up is very cute and high quality. I like it, but would really love it if it was 3-4 inches longer and had some pockets. Then I would be buying several. It’s fine for the beach but I really wanted it for just around the house wearing. I’m only 5’5” and this is shorter than I am comfortable with. I know they can’t make everyone happy…. Unless they have two lengths…hint, hint! Again, great quality item.”
Hi Fiona,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing customer service experience you had with your Swimming Turtles Cover Up - Womens.
We’d like to better understand the current status of the issue and confirm whether you still need assistance. We’ve reached out to you via email so we can review the details privately and determine the most appropriate way to assist.
Depending on the circumstances of your case, we may be able to explore options such as a return for a refund, replacement subject to product availability, partial refund, gift card, or another appropriate resolution after reviewing the details.
Please respond to the email we sent when you have a chance so we can review your case and work toward addressing your concerns.
We truly appreciate your patience and the opportunity to make things right.
— Sand Cloud Team
