Hi Tracy,
Thank you for sharing your feedback on your Swimming Turtles Cover Up - Womens.
We’re sorry to hear that the side split started wearing on the first day of use. We understand how frustrating that can be and truly appreciate you bringing this to our attention.
We’d love the opportunity to discuss this further with you and help make things right. We’ve sent you an email regarding this, so kindly respond to that message at your convenience.
Thank you again for your feedback and support!
“I love the cover and will wear it all summer. I need to figure out how to tie the laces so they’re loose, but also don’t fall therough the last loops. I wish it came with a removable clip of some kind or something.”
Hi Teri,
Thank you for taking the time to share your feedback regarding your Swimming Turtles Cover Up - Womens.
We are sorry to hear that the item did not meet your expectations and that it felt less substantial in person than it appeared online.
We would love the opportunity to discuss this further with you and help make things right. We have sent you an email with options including a return for refund or exchange, as well as alternative resolution options.
Please respond to the email we sent you so we can assist further.
Thank you again for your feedback and support.
