“It's perfect as a blanket, it's not as absorbent as it shows in the ads but it is a nice beach blanket to sit on or cover up with, definitely not designed to dry you after a shower opps my mistake.
Was requested to revise my review as they reached out to offer a gift card or replacement for the towel as it was absorbent, I agreed to a $45 gift card for the 3 towels while I don't agree to changing a review since the product itself is the same I am changing it for the customer service part, as I had not inquired not asked for anything and they offered the gift card
To make it clear the product I feel is 3 stars as a towel 5 stars as a blanket and 5 stars for customer service”
Hi Corin,
Thank you for your feedback on the Crush Turtle XL! We're glad to hear that you find it a nice beach blanket for sitting and covering up. We appreciate your insights regarding its absorbency. Your input helps us ensure our products meet expectations!
Thanks for sharing your thoughts!
Best wishes,
Team Sand Cloud
“This was my 5th purchase of these towels. I buy them as gifts for people, and everyone raves. They are so light and easy to carry to the beach. So much better than lugging a big towel. They dry so quickly and they wash beautifully!”
“When I opened package I immediately noticed a pull in the material. I have sent several emails and pictures to sand cloud customer service and also tried connecting with the via chat. I have had no response and would not recommend this product. Terrible customer service!”
Hi Kelly,
Thank you for reaching out and sharing your concerns with us. We're truly sorry to hear about the issue with the material and the difficulties you've had with our customer service. This isn't the experience we strive to provide, and we appreciate you bringing it to our attention. We are continuously working to improve our communication and support. Please give us another chance to assist you and resolve this issue.
Best wishes,
Team Sand Cloud
