“Extremely pleased with my mystery beach bundle! Love all of the colors and designs. Originally planned for them to be gifts, but they are so awesome that I'm going to keep them for me! I can always order more....and I will. Love Sand Cloud!!”
Hello Christine! We are delighted to hear that you purchased 2 bundles and both times that you received highly quality prints that satisfied you and only received 1 duplicate. We are excited to hear that you are happy with your purchase:) Thank you for choosing to shop with us!
“I took the chance to order the mystery beach bundle for an upcoming trip with my sister and mom. And not knowing what we where getting what great surprise when the order came to get such beautiful towels for the beach. They are beautiful and such great colors. Would so buy another bundle.”
Thank you so much for your 5 star rating of the Mystery Beach Bundle Regular! We are so glad to hear that your order was a pleasant surprise and that you are happy with the outcome. We look forward to hearing from you again soon!
“The description called it a collection of their most popular or best selling towels. I expected current best selling/popular towels. What I got were towels that can’t even be found online any longer, I believe discontinued. It’s not the end of the world, just not what I was expecting. If towels are still in stock after being discontinued, they probably aren’t likely the most popular or best selling. The colors were okay but not great.”
Hello Robin! We are sorry to learn that you're disappointed with the Mystery bundle. We have forwarded your feedback/disappointment to the relevant team. We have sent you an email, so that we can rectify the situation.
“I ordered two sets of beach towels and they only sent me one but charge me for two and has not responded to my email regarding the situation. They have no phone number for customer service which is frustrating. I would not recommend them to anyone.”
Hello Elizabeth! We are sorry to learn that a part of your order was missing. We understand your dissatisfaction with the overall experience. We've sent you an email with solutions to fix this problem.