“The towels look pretty but they aren’t very absorbent. Still left my skin damp. Also after one wash, a couple of areas seem to fray. I was a bit disappointed with all of the hype.”
Hello Vonny! We are sorry to hear about your unhappiness over the fraying issue and lack of absorbency with your towel. We have sent you an email so that we can rectify this issue.
“Honestly, I was really disappointed in the size of these towels. Since SandCloud makes a huge effort to advertise their towels are so much bigger than "regular" towels, I feel like we were ripped off. We've ordered three other sets of towels and they have all been great and dried really fast, but these towels are significantly smaller and I'm upset that we paid so much money for towels we didn't know weren't XL towels. They work fine and look nice, but ugh. I'm just irritated.”
Hello Krystal! We are sorry to hear about your disappointment with the dimension of your towels. Your comments have been forwarded to the relevant team. We have sent you an email to rectify this issue.
Thank you so much Pamela for your 5-star rating of our Willow Bath Bundle - 2 Pack - Deep Ocean! We are so glad that you enjoy the product and are a loyal customer. It is truly appreciated!
Thank you so much Cynthia for leaving us a 5 star rating for our Willow Bath Bundle - 2 Pack - Deep Ocean! We're so glad that you finally gave the Sand Cloud towels a try. We appreciate your loyalty and thank you for your continued support!
“The towels I previously used seemed to always feel damp. Took 2 cycles in the dryer to dry as well. The Sandcloud bath towels are soft and absorbent but dry quickly. Only 1 cycle in the dryer. Highly recommend”
Hello Karin! We are excited to hear that you are happy with your purchase:) We understand that you love the items you purchased, and we hope you have a great time using them! We highly appreciate the support you offer for our mission of marine conservation:)
“These are the best towels I’ve owned. I haven’t spent much on towels over the years because it didn’t seem worth it. The reviews and the mission of the company convinced me to splurge a little and I’m not disappointed. They are super soft, deceptively light for the absorbency and quick to dry. They have only been through one wash cycle so I’m hopeful they retain all the quality they came with.”
Erin, Thanks so much for your 5 star rating of our Willow Bath Bundle - 2 Pack - Deep Ocean! We're so thrilled to hear that you are now a loyal customer of ours and you are absolutely loving the towels. We recognize and appreciate your loyalty and we look forward to delivering many more products that you'll be impressed with. Thank you again!
