Dear Maureen,Thank you so much for taking the time to provide your feedback on the Floral Turtle Cover Up. We truly appreciate your honesty and for sharing your experience with us.
We apologize for any inconvenience caused by the cover up not meeting your expectations. We understand that the sizing and fit may not have been as roomy as advertised. Additionally, we apologize for the overall disappointment you experienced with the product.
Your comments have been forwarded to the relevant team. We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Valerie,Thank you so much for giving our Floral Turtle Cover Up a perfect 5-star rating! We truly appreciate your support and are thrilled to hear that you love our cover ups.
We're thrilled to know that you are enjoying our cover ups so much! Your kind words mean the world to us and it's fantastic to have you as a loyal customer.
Please don't hesitate to reach out if you have any more feedback or if there's anything else we can assist you with. We look forward to continuing to serve you in the future!
Dear Jeni,Thank you so much for your fantastic 5-star rating of our Floral Turtle Cover Up! We truly appreciate your feedback and are thrilled to hear that you love the texture and quality of our cover up.
We are sincerely grateful for your support and hope you continue to enjoy our products.
Thank you for your feedback! While we’re glad the product matched the description, we understand that it may feel too heavy for swimwear. Your input is helpful, and we’ll take it into consideration for future improvements. We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Lisa, Thank you so much for rating our Floral Turtle Cover Up with 5 stars! We truly appreciate your support and feedback. Your positive review means a lot to us! Regarding your question, we apologize for any inconvenience caused by the item being out of stock. We understand your frustration with the wait, and we are working hard to restock it soon. Please keep an eye on our website or subscribe to our social media chanels for updates on the availability. We truly value your patience and understanding. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
“Just received my purchase in the mail! I am 5 foot two and 119 pounds and it looks like a huge piece of cloth! Even the weight of the fabric is so heavy I’m not sure I’ll be able to wear it in the summer! So disappointing”
Dear Daphne,Thank you so much for taking the time to provide us with your feedback about the Floral Turtle Cover Up. We truly appreciate your input and want to apologize for any disappointment you may have experienced with your recent purchase.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“Love the color of this cover up! it is thicker than most which made it perfect for the unseasonably cooler days at Siesta Key. I personally think it's a bit big, but I got lots of compliments. Comfy and pretty....what more can you ask for. Ordering was simple, customer service exceptional, and delivery prompt.”
Dear Elizabeth,Thank you so much for giving our Floral Turtle Cover Up a 4-star rating! We truly appreciate your support and feedback.
We are thrilled to hear that you loved the color of the cover up and found it perfect for the cooler days at Siesta Key. It's great to know that the thicker material provided an extra layer of comfort during those unseasonably cool days.
We also appreciate your input regarding the size. We strive to provide options that fit perfectly for all our customers, and your valuable feedback helps us continually improve our products.
We truly value your support and hope to serve you again soon.
