Hi Janet.
Thank you for sharing your feedback with us. We sincerely apologize for the delay in reaching out regarding your review. We’ve recently been working through a high volume of customer reviews and are now following up to make sure we address your concerns properly.
We’d like to better understand the current status of the issue mentioned in your review and confirm whether you still need assistance. We’ve reached out to you via email so we can review the details privately and determine the most appropriate way to assist.
Please respond to the email we sent when you have a chance, so we can review your case and prioritize your request accordingly.
We truly appreciate your patience and the opportunity to make things right.
Hi Tina, thank you for taking the time to share your feedback regarding your Floral Turtle Cover Up. We're sorry to hear that the fit and length did not meet your expectations and understand your disappointment, especially since it appeared differently than expected based on the product photos.
We’d love the opportunity to discuss this further and help make things right. We've sent you an email with available options and next steps. Kindly respond to the email we sent, and we’ll be happy to assist further.
Hi Wendy,
Thank you for taking the time to leave feedback on the Floral Turtle Cover Up. We understand your concern about the fabric feeling heavier than expected, especially if you were hoping for something lighter like our beach blankets.
We’ve contacted you via email and would really appreciate the opportunity to discuss this further with you. Please reply to the email we sent so we can help determine the best next steps.
Hi there,
Thank you for sharing your thoughts! We're thrilled to hear you find the Floral Turtle Cover Up beautiful. However, we understand the disappointment about the missing hood and its sweater-like feel. Your feedback helps us to enhance our products, and we genuinely appreciate your insights.
Wishing you all the best,
Team Sand Cloud
“The turtle cover up is beautiful, I love the sea glass color it is. It’s really cute on. I’m self conscious about being in a bathing suit anyway because my body shows bruises and bandages on it because my skin is extremely thin. I feel better wearing this coverup. It covers a multitude of. Sins
I highly recommend it to o anyone looking for an adorable cover ip”
