“I bought for my husband and he liked it. He was beat after barbecuing at a reunion. He came down in his poncho and sat and relaxed and watched TV in his poncho.”
“I love the cotton, the color. My only complain is how stiff it is. I have washed it ten times trying to soften it, no luck yet. I'm next going to try washing it with vinegar and baking soda, hoping to give it some softness. Fingers crossed!”
“I have been trying to reach the right person at your company to let them know that I never received this order and would truly love to have your product, but if you are not going to send it, please refund my money”
Hi January,
Thank you for reaching out to us and sharing your concerns. We deeply regret to hear that you haven’t received your order, and we understand how disappointing that can be. Your satisfaction is important to us, and we would love to assist you in resolving this issue.
Warm wishes,
Team Sand Cloud
Hi there,
Thank you for your review and sharing your thoughts on the Classic Stripe Hooded Poncho. We truly appreciate your feedback regarding the sizing and weight. We're always looking for ways to improve, and knowing your experience helps us in that journey. We're happy to hear you love the shorter version; we value your input on the sizing options and will certainly keep it in mind for future designs.
Thank you for being a part of our community!
Warm wishes,
Team Sand Cloud
