“I can wear this anywhere. It's great to come off the beach and take my bathing suit and sand off me before I get in the car. Comfortable and stylish.”
Hi Chloe,
Thank you for your feedback on the Classic Stripe Hooded Poncho. We're sorry to hear about the issue with the neck triangle and understand your disappointment after just one use and wash. Quality is very important to us, and we’d like to look into this further. Please reach out to us, so we can assist you.
Warm regards,
Team Sand Cloud
“It was very stiff, scratchy and did not smell good upon arriving. After washing it got slightly better. However, there was lots of raveling after drying. It is advertised as being very soft. It is definitely not soft.”
Hi there,
Thank you for sharing your thoughts on the Classic Stripe Hooded Poncho. We’re sorry to hear that the texture and smell didn’t meet your expectations. We appreciate your feedback and are glad to know that washing it helped a bit. We would like to discuss further with you. Kindly respond to the email that we sent you.
Warm regards,
Team Sand Cloud
