“The Cover Up itself is as advertised - the material is a good weight and overall I was pleased with it. However, there is a triangular accent piece at the next that has raw edges - once you wash the item, those raw edges become completely frayed. They need to finish the edges before sewing it on to the item, or eliminate it completely.”
Hi Suzanne,
Thank you for sharing your thoughts with us! We're glad to hear that you were pleased with the material and the overall design of the Classic Stripe Hooded Poncho. However, we sincerely apologize for the issue you experienced with the triangular accent piece.
Your feedback is invaluable, and we understand the importance of ensuring all components are finished properly. We will certainly pass your comments along to our design team for review.
If there's anything else you'd like to discuss, or if you have further concerns, please don't hesitate to reach out. We're here to help!
Best regards!
“I was nervous about purchasing this product because I'm a fat person (about 1X-2X or so), but the poncho looked generous enough. That is absolutely my experience now. The material on the inside is so soft, and the size is fantastic. It doesn't hang down my arms as much as the photo suggests, but this is a wonderfully long, soft cover-up that I'll definitely be using this summer and beyond.”
Hi there,
Thank you for your feedback! We're glad to hear you liked the fabric of the poncho, but we’re sorry to learn about the shrinking issue after washing. We understand how frustrating that can be.
Your comments are important to us, and we would love to discuss this further to see how we can assist you. Please respond to the email we sent, and we'll work together on a suitable solution.
We appreciate your support!
“Loved everything about these fabric, color and style.
I thought it would be heavy but it's not. Will work great for April hot in Florida and summer on the coast of Massachusetts.
The one regret I have the length. At 5 ft tall I ended up having it shorten . It would be great to have the option of a shorter length on the poncho.
I have a feeling the response would be buy the beach cover up. The opening on the cover up really doesn't appeal to me.”
