Hi Shari,
Thank you for your feedback on the Terra Fringeless XL Bath Bundle. We're truly sorry to hear that it didn't meet your expectations. We strive to provide products that bring joy, and it’s disappointing to know we fell short this time. Your insights are important to us, and we’re here to assist you further if needed.
Warm regards,
Team Sand Cloud
“I have been waiting for no fringes! It's the best towel out there! Soft, absorbent, lightweight and dries in no time at all. And did I mention, no fringes!”
Hi Andrew,
Thank you for your feedback on the product. We're sorry to hear that you found it lacking in absorbency and that it didn’t meet your expectations. Your experience is important to us, and we truly appreciate you sharing your thoughts.
We hope you'll consider giving our products another try in the future!
Warm regards,
Team Sand Cloud
“I can totally see how sand cloud beach towels would be amazing. I’ve come to the conclusion I don’t really care for them as a bath towel. I know this sounds like a silly challenge, but they are little to large, they take just as long to dry & my skincare leaves bleach spots, where as my regular towels did not.”
Hi there,
Thank you for your review and sharing your thoughts on the Terra Fringeless XL Bath Bundle! We understand that everyone has different preferences when it comes to towels, and we're sorry to hear that you found them too large and not as quick-drying as you'd hoped.
Your insights are important to us, and we’ll take them into consideration moving forward. Thank you for reaching out and sharing your experience!
Warm wishes,
Team Sand Cloud
“I will be replacing all my bath towels with Sand Cloud! The towels dry me well, and dry quickly. One of my favorite things is they are light weight. I have a mild essential tremor in my hands. San Cloud does not trigger the tremor the way my older, heavier towels did. An unexpected benefit! I only wish they were made in the USA.”
Hi Douglas,
I'm truly sorry to hear that you never received your order. That must be incredibly frustrating, and it's certainly not the experience we aim to provide. Your feedback is valuable, and I appreciate you bringing this to our attention. We want to resolve this for you, so please reach out to our customer service team for assistance.
Warm wishes,
Team Sand Cloud
“These towels remind me of the thin ones of my childhood. They are a nice size. It’s odd to me that there are different textures on each side, and I find myself only using one side to dry off. They do dry quickly. I’m still a bit shocked that I paid so much for these towels. They are not luxurious, just practical.”
Hi there,
Thank you for taking the time to share your thoughts on the Terra Fringeless XL Bath Bundle. We appreciate your honest feedback about the textures and overall feel of the towels. While we designed them to provide a functional drying experience, we understand that everyone has their own preferences when it comes to towels. We're glad to hear that they dry quickly!
If you have any further suggestions or questions, please don’t hesitate to reach out.
Warm regards,
Team Sand Cloud
